At a Glance
- Allows health experts to collaborate for complex diagnoses
- Provides medical imaging and content sharing
- Brings entire family into the diagnostic discussion
- Reduces or eliminates need for excessive trips
Caring for Our Future with Video Collaboration
Little inspires action more than a child's health. However, when a medical facility's jurisdiction includes over a quarter-million patients scattered across rural regions of the United Kingdom, from the north of Wales to the Isle of Man, more than a stethoscope is required.
The Alder Hey Children's Hospital in Liverpool, England has embraced telemedicine since 2013, making the long trek for healthcare a thing of the past.
"We often find that when dealing with children and families, you can't just do the consultation with one person on the other end of a mobile phone," explains Dr. Ram Kumar, a pediatric neurologist at Alder Hey Children's Hospital. "There may be a father, a mother, grandparents, or a teenager you need to talk to directly. You are essentially in a conference."
The video outreach extends beyond the family, allowing doctors to enlist the services of a wide range of specialists via teleconference, without losing valuable time to scheduling and distance. "Children and families faced with highly specialized conditions often live with the unknown. They could wait weeks or months to receive the appropriate care," says Dr. Kumar. "Telemedicine reduces that time and improves outcomes."
All medical personnel are trained on the technology and experts now reflexively reach out to associates when a diagnosis presents a challenge. Often, Dr. Kumar notes, colleague collaboration is just as important as performing surgeries. "It's talking through investigations and images that allows us to use video to bring an appropriate level of quality to the patient."
In the instance of a child facing potential vision loss, Dr. Kumar was able to make a remote diagnosis that saved the child's vision. "I was able to give the proper advice without admitting her to Alder Hey."
For doctors like Dr. Kumar, connecting with patients and colleagues over video is just as natural as reaching for their stethoscope. It is integrated in the everyday clinical practice and brings much needed healthcare to patients. "Telemedicine has allowed us to improve the speed of which a valid assessment of the child can be performed."
Learn more about Video-as-a-Service here.